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Revisiting Data Quality Resources
These are the notes and recording from the 2020 Virtual KM Users Group Revisiting Data Quality session.
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These are the notes and recording from the 2020 Virtual KM Users Group Revisiting Data Quality session.
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These are the notes and recording from the 2020 Virtual KM Users Group Engagement Tracking and Scoring session.
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This resource includes the agenda, notes, and recording from the 2022 KM Virtual Users Group session Engagement Data: Beyond Transaction.
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Join us for Office Hours Programming in August!
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Join us for Office Hours Programming in July!
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Join your peers at philanthropy-serving organizations who serve in member services roles for a round-robin call to share your latest successes, tackle problems, and provide insight.
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This resources includes recordings from the KM Collaborative's February 16, 2022 and March 2, 2022 Office Hours calls focused on Membership Metrics in Salesforce.
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2023 KM Users Group session: Management Tools and Practices. While much of our knowledge management work is technical, without great interpersonal practices and project management tools in our toolboxes, the technical work can’t move forward. In this session, we heard from KM Partners who shared their candid experiences about implementing tools and practices at their PSOs.
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We will continue the lively conversation about onboarding processes on the Membership Peer Community listserv for the first 30 minutes of the meeting followed by break-out discussions.
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These are the notes and recording from the 2020 Virtual KM Users Group 101 Communication Tools session.
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