Program Associate and Database Manager
CFLeads is seeking a Program Associate and Database Manager to support the organization’s programming and data needs.
Position Summary
The Program Associate and Database Manager is responsible for supporting several CFLeads’ projects and programs (e.g. Executive Leadership Institutes, Gun Violence Prevention Network) as well as working to optimize the configuration and use of our Salesforce CRM database.
This is an opportunity for a highly organized individual to put his/her/their skills to best use as part of a hard-working and collegial team.
Position Specifics
The Program Associate and Database Manager will work closely with CFLeads staff to support the organization’s programming and data needs. This job entails research and curating tools and resources for CFLeads constituents. Additionally, this position is responsible for managing the Salesforce technology at CFLeads and being a primary point of contact for the team. This position reports to the Director of Development and Marketing and will split their time into two distinct areas:
Program Support / Meeting Coordination (50% of the time)
- Coordinate logistics and scheduling for internal and external
- Maintain program calendars and ensure timely reminders and follow-ups for ongoing projects.
- Assist in the development and distribution of program materials, including guides, toolkits, and agendas.
- Draft, format, and compile documents, including meeting materials, participation agreements, grant agreements, contracts, invoices, etc.
- Communicate with meeting participants regarding participation agreements, assignments, and logistics.
- Identify and secure meeting venues, caterers, and AV support for meetings across the U.S.
- Provide on-site logistics support and coordination.
- Manage printing, assembling, and shipping of documents.
- Collaborate with program team and departments on task and information sharing and general support.
Research / Data / Database Management (50% of the time)
- Salesforce / CRM administration, including data entry, configuration, support, and oversight.
- Configure settings and update Salesforce content to reflect field segmentation and organizational needs.
- Manage Salesforce configuration changes, including but not limited to flow, fields, page layouts, record types, custom settings, dashboards, and reports.
- Collaborate with all departments to ensure data accuracy and integrity.
- Help develop and provide reports for all departments.
- Collect, monitor, and present important system metrics to stakeholders.
- Collect, track, and update information and data in Salesforce, including but not limited to investors, program attendees, and various types of engagements.
- Create, distribute, and manage surveys and results.
- Make recommendations for and support application integration with Salesforce.
- Responsible for user and license management, user support, and system upgrades.
- With support from the Director of Development and Marketing, document internal database procedures and configuration settings.
- Participate in the Salesforce community and events to stay informed about and influence the platform functions.
Qualifications
- Minimum of three years of professional experience.
- Event planning/customer service experience.
- Strong data management abilities and attention to detail.
- At least two years of experience working with Salesforce, as an administrator.
- A strong understanding of the Salesforce platform and functionality and a desire to keep learning.
- Ability to travel for work.
- Interest in and enthusiasm for the nonprofit sector and administration/operations.
- Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations.
- Must be able to work both independently and as an integral member of various teams.
- Comprehensive knowledge of computer software applications such as MS Office and the ability and desire to learn new technology quickly.
Salary & Benefits
$55,000. Benefits are competitive and include health, dental and vision insurance, 401K, and productivity and wellness days.
Other Information
CFLeads is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CFLeads is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Caroline Merenda at cmerenda@cfleads.org.
How to Apply
Submit resume and cover letter describing prior experience to Caroline Merenda, Chief of Staff, at cmerenda@cfleads.org by March 8 for first review. Submissions will be accepted until position is filled.
