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Opening: Director of Operations

Publication date: 
August, 2021

Position: Director of Operations
Organization: Native Americans in Philanthropy
Location: Remote (Eastern Time Zone Preferred)

About Native Americans in Philanthropy

Native Americans in Philanthropy envisions a future with healthy and sustainable Native communities supported by responsive philanthropy. Our mission is to promote equitable and effective philanthropy in Native communities. We do this by increasing engagement and funding to Native-led organizations; increasing and supporting Native professionals in philanthropy; and transforming and influencing the philanthropic sector to be in alignment with an Indigenous worldview.

About the Position

The Director of Operations (DO) will be responsible for leading a wide array of functions related to the organization's infrastructure and operations, ensuring effective management, and helping make NAP an outstanding place to work. Working closely with the VP of Strategy & Operations (VPSO) and the Chief Executive Officer (CEO), the DO will add operational capacity and strategy to support NAP’s growth. This position will engage with outside support for back-office functions where possible. The Director of Operations will direct budgeting, annual financial audit, tax filings and maintenance of records required for compliant operation under all national, state and local rules. They will be responsible for financial reporting to senior management. This person will liaise with outside contractors in back-office support services such as accounting, audit, investments, IT, HR, and grants management systems, as needed. The Director of Operations role is for someone passionate about operations, strategy, and team culture with an ability to bring ideas to fruition.

The responsibilities of this position require a management approach and vision that focus on the connection between a strong infrastructure and organizational mission. The position requires outstanding judgment, informed and thoughtful decision-making, strong interpersonal, oral, and written communication skills, attention to detail, flexibility to respond to changing organizational demands and unexpected issues, and the effective oversight of internal systems that support NAP’s work. The DO will work with the Senior Leadership Team to address cross-organizational issues of internal operations and organizational management and collaborate with employees at all levels to help ensure NAP is a dynamic, equitable, inclusive, high-functioning workplace with the policies, practices, and resources it needs to advance its important mission. 

Primary Responsibilities

Operations

  • Take initiative on operational matters and manage all business activities to ensure that the organization is operating efficiently and effectively.
  • Assess NAP’s operational and administrative needs and refine its operational plan to meet those needs, in collaboration with the VPSO and CEO.
  • Manage legal review and support needs for the organization, working closely with NAP’s outside counsel.
  • Manage the organization’s information systems and technology.
  • Oversee and continually improve the organization’s HR functions in partnership with outside contractors, including payroll, insurance, benefits programs, policies, recruitment, onboarding and off-boarding.
  • Maintain good working relationships with outside contractors in accounting, audit, investments, IT, HR, and other back-office support functions
  • Prepares reports and correspondence for leadership and advisory teams.
  • Preparation, production, and distribution of written and electronic documents and presentations.

Financial Management

  • Direct the full range of financial and accounting functions including budget development and monitoring, annual financial audit, tax filings, control and risk, and maintenance of records required for compliant operation of all national, state, and local rules.
  • Provide financial reporting to senior management and the Board.
  • Manage accounts in partnership with outside contractors, including processing grant contracts and award letters, and paying invoices due.
  • Develop a risk management approach that is appropriate for the organization’s scale, mission, and exposures and that enables effective oversight by the Board.
  • Manage contracts, subgrants, MOUs, and reimbursement processes and liaise with fiscal sponsor on these processes
  • Review monthly financial reports provided by fiscal sponsor, work with ED in producing annual budget, monitor revenue and expenditures against budget

Leadership and Human Resources

  • Provide oversight of organizational systems and processes as designated by the VPSO.
  • Develop strengths of individual team members and build effective, values-based teams.
  • Support hiring and onboarding processes: coordinate with fiscal sponsor’s HR office on all hires; help craft job descriptions and interview processes and protocols; manage offer process in conjunction with fiscal sponsor; and help design and execute onboarding.
  • Manage professional learning infrastructure: lead staff continuous improvement and annual review processes, develop processes to ensure team members can access more formal professional development supports.

Qualifications and Experience

While no one candidate will embody all the qualifications enumerated below, the ideal candidate will possess many of the following professional and personal knowledge, experiences, skills, and abilities:

Knowledge, Experience & Ability

  • Bachelor’s degree in business, finance, accounting, MIS, or similar. Advanced degree preferred.
  • A minimum of 10 years of experience in senior operational executive management positions, working as part of a senior leadership team, in a complex, dynamic, and effective organization.
  • Demonstrated leadership experience in a nonprofit, philanthropic, or other mission-driven organizational setting that leverages relationships across the philanthropic, private, and public sectors with local and community stakeholders.
  • Demonstrated success supervising senior leaders responsible for teams managing the IT, human resources, facilities, administration, and financial functions of an organization.
  • Experience fostering autonomy, collaboration, transparency, and accountability across NAP’s operations. Demonstrated ability to manage in a way that both clarifies and honors lines of authority and responsibility and encourages creativity and initiative.
  • Experience advancing equity and inclusion in an organizational setting, including developing, implementing, and evaluating equitable and inclusive policies and practices in internal operations such as recruitment, hiring, retention, employee relations, staff management, organizational structure, and decision-making.
  • Experience identifying legal issues related to organizational management and monitoring compliance with all requirements of a 501(c)(3) organization, including limitations on lobbying activities.
  • Demonstrated experience successfully tackling new and unfamiliar organizational challenges, including the ability to anticipate, identify and frame new organizational questions, conduct research, gather data to aid decision-making, and convene and lead processes to engage diverse staff stakeholders in creative problem-solving.
  • A track record of managing multiple priorities and developing infrastructure, policies, and systems that support the mission of an organization and workplace culture.
  • Excellent leadership, communication, and team-building skills, including the ability to motivate, inspire trust and confidence in, set goals for, delegate to, and ensure the accountability of colleagues.
  • Demonstrated success in strategic thinking, planning, implementation, and problem-solving.
  • A high degree of flexibility, dedicated work ethic, and the ability to manage in a fast-paced, dynamic environment.
  • Experience that demonstrates an unwavering commitment to the highest standards of quality performance and organizational integrity.
  • Strong interpersonal and communications skills with proven ability to build collaborative relationships, trust, and operate in a team environment.
  • Collaborative, positive, and able to navigate well with ambiguity and change; adept at building collegial relationships and able to respond to issues with clarity and diplomacy; demonstrated ability to inspire and foster trust and confidence in staff, management, and their colleagues.
  • Resourcefulness—the ability to leverage networks and experience to find answers, solve problems, and identify new opportunities for impact.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), accounting systems such as Sage Intacct/Nexonia/Bill.com, Adobe Acrobat, and web-based project management platforms.

Skills for Success

  • Have a deep commitment to serving tribal nations and Native communities.
  • Have strong judgement--the ability to anticipate problems, identify solutions and bring important issues to the attention of the executive team.
  • Possess keen attention to detail and displays a strong commitment to accuracy.
  • Ability to handle multiple assignments with competing deadlines.
  • Strong interpersonal and communications skills necessary to interact as a productive and supportive team member.
  • Strong follow-through skills with a willingness to learn new tasks.
  • Excellent verbal and written communication skills and proven experience successfully working with the general public.
  • Proven ability to maintain consistent and reliable attendance.
  • Demonstrated commitment to continuous learning.
  • Demonstrated ability to be a team player.
  • Be reliable and trustworthy.
  • Practice strong project management, time management, and organizational skills.
  • Have good problem-solving skills.
  • Are solutions-driven, a self-starter and self-managing.
  • Have a commitment to diversity, equity, and inclusion values in all facets of your work.
  • Have a sense of humor, proactive attitude, excellent interpersonal communication skills, and an openness to evolving responsibilities.
  • Experience working with the philanthropic sector.
  • Experience supporting multiple team members, and a can-do, all-hands-on-deck attitude, marked by flexibility and collaboration.

To Apply: Submit a Cover Letter and Resume to the application link for the Director of Operations. This position is open until filled.

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