Access the Swapcard Platform
All FOTH registrants will need to access our virtual conference platform - powered by Swapcard - for information on how to join each session. Attendees received an email from Swapcard (email@example.com) a week before the event.
Stay tuned for further instructions on how to access Swapcard on your computer and device.
Customize Your Experience
Once you log in to Swapcard, please take a moment to personalize your experience by updating your profile, adding sessions to your personal agenda, and connecting with other attendees and sponsors.
Get Your Computer Ready
Before you join our virtual FOTH, we recommend downloading and installing all critical updates and restarting your computer.
Please take some time to log into our conference platform to become familiar with the available features. There are many!
Download the latest version of your internet browser to ensure you have the most up-to-date technology. We recommend Chrome or Firefox.
Some sessions may be hosted on the Zoom Meeting application. Each session will clearly indicate which application is used along with a direct link. We suggest that all participants download the latest versions of these applications prior to the conference.
How to Get Help
- Should you require assistance, you can chat your issue in the online chat of any session or by navigating to the Get Help discussion board and submitting your question. There will always be someone monitoring the chat during the active hours of the conference.
- Email firstname.lastname@example.org and someone from Forum's staff will get in touch with you as quickly as possible.