Knowledge Management Collaborative News
In a guest post, Allyson Goldhagen of Philanthropy New York discusses the Forum's Knowledge Management Collaborative and how it has become a network beyond what was originally imagined.
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To meet the challenges of growth and build new systems to manage our expanding network and programming, NFG joined the Knowledge Management Collaborative of the United Philanthropy Forum in 2017. We have been fortunate to have the help of the Forum in our journey towards better information management, and offer the following reflections from our experience.
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In August of 2016, GCIR had only one question about the Forum’s Drupal-Salesforce platform: How soon can we launch? Chats with several members of the collaborative left us chomping at the bit. Make our time-consuming membership renewal process more efficient? Yes, please. Streamline event registration tracking and analysis? Absolutely. Integrations with core services like MailChimp, ReadyTalk, and more? Yes, yes, yes. From automation of simple tasks and centralizing our far-flung data to joining a community of experts from similar organizations, we wanted to launch tomorrow.
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Seeing all the back to school pictures earlier this month reminded me of when the users of our collaborative technology platform went “back to school” for our annual Drupal-Salesforce Users Group.
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A guest post from Lissa Silotto, Communications & Marketing Manager, Indiana Philanthropy Alliance about the collaboration of our Knowledge Management Collaborative.
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The gist of the product teams approach is recognizing that great technology is essential to delivering our programs and creating the impact we want to have in the world. Each key technology system is treated as a "product" and managed by a team comprised of both technology people and "domain experts" who bring in-the-trenches programmatic and business process knowledge. Most importantly, though, products are resourced and managed on a permanent, ongoing basis, not as one-time, "big-bang" initiatives.