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Knowledge Services

The Forum’s Knowledge Services provide the tools to connect the philanthropy world. The Forum offers a number of back-end technology services to our members from listservs to individualized technology and communications consultations, but the core of our Knowledge Services is the Forum’s Knowledge Management (KM) Collaborative powered by an integrated Drupal-Salesforce platform.

The KM Collaborative comprises a robust Drupal distribution for web content management integrated with an industry-leading Salesforce customer relationship management sytem customized for philanthropy-serving organizations. A centralized Knowledgebase of quality materials for grantmakers is shared across all participating sites and member staff themselves provide a built-in support network through peer learning. Our modular approach to building the platform, making any combination of system components available, provides a significant cost reduction when compared to individual purchase.

We view our knowledge services offerings as a set of tools for transforming information and intellectual assets into enduring organizational value. While technology is a key component, the Forum places a strong emphasis on people and collaborative processes. By deploying cutting edge technologies, we aim to create peer-learning networks that will facilitate more effective philanthropic infrastructure.

If you have any questions about the Forum’s Knowledge Management Collaborative, websites, association management tools, email or newsletter service providers, Webinar technology, or other aspects of our internal technology infrastructure, please contact Val Rozansky.