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This is a recording of the KM Collaborative's September 6, 2023 Office Hours call featuring the Intro to Salesforce Training.

This is a recording of the KM Collaborative's 2023 User's Group Session: Knowledge Management and Racial Equity

This is a recording of the KM Collaborative's 2023 User's Group Session: Website Analytics and Google Analytics 4.

This is a recording of the KM Collaborative's 2023 User's Group Session: Website Accessibility.

This is a recording of the KM Collaborative's 2023 User's Group Session: Best Practices for Managing Salesforce Duplicates.

2023 KM Users Group session: Management Tools and Practices. While much of our knowledge management work is technical, without great interpersonal practices and project management tools in our toolboxes, the technical work can’t move forward. In this session, we heard from KM Partners who shared their candid experiences about implementing tools and practices at their PSOs.